[hypoxia]

Auto Glass Boss will be showing up here next week to remove, disassemble, clean and re-assemble every window in the coach.  They have 3 full days scheduled with several guys to do the grunt work and the owner doing the glass repair.  Should be interesting.  I heard there are two other Newell's in the Phoenix area scheduled after mine.

[Jack Houpe]

Don't blame you for hiring a pro, we removed the salon slide windows and the 2 big windows almost fell out when we took the inside trim piece off that holds them in. I used our old forklift with a piece of 3/4 plywood to stand on to remove them from the outside, they are very heavy. Did you break a window?

[hypoxia]

Don't blame you for hiring a pro, we removed the salon slide windows and the 2 big windows almost fell out when we took the inside trim piece off that holds them in. I used our old forklift with a piece of 3/4 plywood to stand on to remove them from the outside, they are very heavy. Did you break a window?

No breakage, we bought the coach knowing the de-fogging needed to be done.  They are large & heavy, two are 42X66,  four are 42X60, three 42X18, the entry door, and the driver & co-pilot side windows.  I think the entire gally cabinetry has to be removed, upper & lower.  Auto Glass Boss gives a 4 year warranty.

I think they have 5 Newell's in Palm Springs next in line after the 3 in Phoenix.

[Jack Houpe]

I guess the late model coaches have double pane windows, ours is just single pane.

[hypoxia]

Yes, all but the windshield is flush double pane. Apparently ALL Hehr flush windows regardless of what camper they are mounted in will start fogging before they are very old. Newell's in particular are more difficult than most campers in that they use large windows everywhere so they look great from the outside but that requires the interior to be removed to access the window frame screws. I think they have to remove the entire kitchen cabinetry, countertop, sink, etc. as well as the upper cabinets, microwave etc.. Same for the bedroom; bed, closets, drawers etc. will have to be removed, I think. I'm anticipating around 120-150 man hours.

[CaptainGizmo]

Jim,

No idea why you’re thinking so much cabinetry has to be removed!!! Can’t imagine your gallery window being like any other I’ve seen, including our’s (2015).

There are plenty of tight places that need the trim ring removed; they just use a right-angle screw gun with young bodies that can contort easier.

I had him do several of our windows last year.

Not that it matters, but he used to claim a 10 year warranty, which is crazy long; especially considering Newell can only provide 90 days!

[MrE]

Reading this thread I'm surprised that Newell only offers a 90-day warranty on their windows. I'm seriously thinking of replacing all my single-pane windows with double-pane windows from Peninsula Glass in Vancouver Washington. Here's their warranty;  

"Warranties. Peninsula Glass products are warranted to be free from defects in material and workmanship for (5) business days from the date of shipment to the original purchaser. Glass breakage is not warranted. Within this warranty period, Peninsula Glass will repair or replace, at its option, defective parts at no charge, provided the product is returned, “freight prepaid” to Peninsula Glass.  Replacements will be shipped via the same method or equivalent. This warranty does not cover improper installation, misuse, abuse or neglect on the part of the owner. Peninsula Glass ASSUMES NO RESPONSIBILITY FOR GLASS BREAKAGE."

[encantotom]

jon, i had peninsula make all new windows for my 90 when i had it years ago. it was not cheap. i did the install myself with darlenes help.

was it worth it? i loved them....but they were expensive. i have not heard of them having any fogging issues

jim, 125 hours labor sounds stunning.

are they doing it at your place or at their shop?

tom

[hypoxia]

It'll be interesting, I like to watch & learn how the experienced technicians do their jobs. Motorhomes of Texas couldn't figure out how to get to the galley shade with the cabinets in place, Newell installed it with the shade adjustment facing up. The guys at MOT thought they "might" be able to get access by removing the microwave & cutting a hole. We called that experiment off to get more important things done. I can see how they can get to most of the screws on the windows but I would think the shades have to be removed. Steve, did they re-seal your galley window? It has to be a similar installation. They have it scheduled for 3 days with 5 guys working on it today.

During the Quartzsite show, just outside the big tent, there has been a company working on glass windows. It's interesting to watch the process of heating the glass & working with it.

[hypoxia]

Jim, No idea why you’re thinking so much cabinetry has to be removed!!!  Can’t imagine your gallery window being like any other I’ve seen, including our’s (2015).

You were right about that, at least to an extent.  They couldn't access the galley window upper fixed pane so they broke the outer glass, removed the inner glass and will install a new outer piece of glass when it arrives in a few days.  That cured the cabinet removal question!  They also have to do that with another window which was broken during the process.

I did overestimate the time required, we're at about 85 man hours so far and there shouldn't be but a few more.  I am completely satisfied with Auto Glass Boss at this point.