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Unfortunately this situation with shops is pretty common. There are very few shops that have the knowledge base to fix anything other than newer semi trucks and generally that's why many of them will just flat out refuse to work on RV's of any kind. Some will try and they are learning on your dime, its really unfortunate but just the way things seem to be. There are some good shops out there but they seem to be few and far between. I have this conversation with folks more often than not, they tried to get something fixed at shop XYZ and they did all this work and still did not fix the problem, oh and a big bill at the end to add insult to injury. I can tell you that I am in the Tampa area, and we have lots of big diesel shops, I do not have one that I can recommend someone take their RV to. Sorry this is not to scare anyone out there, but really to prepare you for what you may encounter trying to get work done. You really have to do your best to educate yourself and yes sometimes you have to be your own parts supplier.