03-19-2013, 02:18 PM
Strike Two!!!!! I emailed the tech at Garmin's second level support that his idea of downloading the maps did not work. He emailed me back that it should have worked. At 9 am I emailed him back requesting our next steps to solve the problem. Remember, he has my email address and phone number. I neither received an email or phone call. No excuses for this poor a level of customer support! This unit is going back tomorrow.
Steve Bare
1999 Newell 2 slide #531