03-19-2013, 04:03 AM
Strike Two????? Not sure yet but it is going in that direction. My first Dezl 760 would not communicate with the computer. I returned it and exchanged it. My second Dezl 760 started out working perfectly. I installed the map update, as instructed, and ever since get an error message---"cannot unlock maps". Three more calls to Garmin's first level tech support has proven to be a waste of time and borders on an exercise to wear you down so you stop calling--every call starts with a 30 to 35 minute wait. Yesterday I was referred to their second level of tech support. He emailed me a link that was supposed to uninstall the maps and reinstall. The tech says I have a corrupted file, but this download would fix it. The download took 8 hours and 20 minutes to complete. Upon completion it said it "installed successfully". It made no difference! I still get the error message. Other than the error, this unit seems to work fine. Tomorrow I take this unit back & exchange it for a new one. If I have any more problems I will return the third unit for a refund and go back to my 12 year old gps that works. We bought Suzy a Garmin gps for her side of the coach 3 years ago and have not had a single problem.
Any one else have these issues? If so, how did you remedy it?
Any one else have these issues? If so, how did you remedy it?
Steve Bare
1999 Newell 2 slide #531