06-09-2020, 09:15 AM
I am gonna put the punchline at the top before I tell you a long Bill story.
If your Headhunter Mach V pump goes bad....call the Headhunter support line at 954.581.6996. Tell them what is going on. They can give you an RMA number to send the pump for minor repair....or....they will request the serial number be sent to them and they will send you a new pump for 50% off. (Around $600).
I have had two pumps replaced at Newell over the years. I did not want the old broken pumps so they got thrown away. (I wish that I knew that they were worth $600 each).
So here is the story....
I bought a new HH pump to carry with me in case I had problems. It sat new-in-the-box in my basement bay for about three years. I happened to be at Richard Entrekin’s southern headquarters and mentioned that I had a water leak. He said...lets take a look at it. Between the two of us, we found a leak IN THE CASE OF THE PUMP! (I think I posted pics at the time). Richard supervised me while I replaced with my spare pump. I told him that he could have the old leaky pump if he wanted.
Fast forward a few months...I am again at Richard’s house and again I had a leak in my water pump. This time the pump was leaking at the rear seal. Harrumph! In the meantime, Richard had repaired the case of the leaky pump that I had given him. He graciously offered it back to me. Once again I replaced my pump in his driveway. The pump mostly worked, but had a bad pressure switch which I robbed out of the pump with a leaky rear seal.
The point of this story is how much I have appreciated being a member of the gurus. Various gurus have given me pieces and parts that they thought I could use and I have reciprocated in kind. This sort of camaraderie seems to be in short supply theses day.
Thanks to Richard for his generosity and thanks also to all the gurus.
Cheers,
Bill
If your Headhunter Mach V pump goes bad....call the Headhunter support line at 954.581.6996. Tell them what is going on. They can give you an RMA number to send the pump for minor repair....or....they will request the serial number be sent to them and they will send you a new pump for 50% off. (Around $600).
I have had two pumps replaced at Newell over the years. I did not want the old broken pumps so they got thrown away. (I wish that I knew that they were worth $600 each).
So here is the story....
I bought a new HH pump to carry with me in case I had problems. It sat new-in-the-box in my basement bay for about three years. I happened to be at Richard Entrekin’s southern headquarters and mentioned that I had a water leak. He said...lets take a look at it. Between the two of us, we found a leak IN THE CASE OF THE PUMP! (I think I posted pics at the time). Richard supervised me while I replaced with my spare pump. I told him that he could have the old leaky pump if he wanted.
Fast forward a few months...I am again at Richard’s house and again I had a leak in my water pump. This time the pump was leaking at the rear seal. Harrumph! In the meantime, Richard had repaired the case of the leaky pump that I had given him. He graciously offered it back to me. Once again I replaced my pump in his driveway. The pump mostly worked, but had a bad pressure switch which I robbed out of the pump with a leaky rear seal.
The point of this story is how much I have appreciated being a member of the gurus. Various gurus have given me pieces and parts that they thought I could use and I have reciprocated in kind. This sort of camaraderie seems to be in short supply theses day.
Thanks to Richard for his generosity and thanks also to all the gurus.
Cheers,
Bill
Bill Johnson
Birmingham, Alabama