Surge Guard 40350 RV-C - Printable Version

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+--- Thread: Surge Guard 40350 RV-C (/showthread.php?tid=4845)

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Surge Guard 40350 RV-C - mickinuk - 03-22-2019

My transfer switch pedestal input stopped working so I fitted a new Surge Guard 40350. My RV-C network is plugged in, but I don't get any volts/amps on the touchscreen display in the coach. I suspect that the RV-C needs moving from (for want of a better description) the top 2 holes to the bottom two holes of the RV-C connector. Has anyone done this upgrade to the 40350 before?  Newell now uses this transfer switch; I bought it from them.

As an aside, when it died the advice from Newell was to switch the pedestal power into the generator input. That way I still had surge protection but got the pedestal power back.

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RE: Surge Guard 40350 RV-C - mickinuk - 04-28-2019

I solved the problem with a bit of help from Newell. I have the correct red/black twisted pair wire, but it was wired into the RV-C connector front pins (towards the front of the vehicle), but they needed to be in the back pins (towards the back of the vehicle). The photo shows the correct wiring. Once I did that the Volts/Amps/Power Source display worked again.

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