RE: Hitch break -
Richard - 03-19-2014
Marc
The trailer toad has a mechanism which has to be released before you back up or you put a tremendous side load on the hitch. Just based on the appearance in the picture it took a side load to finish the fracture that was already started.
RE: Hitch break -
Yachts - 03-19-2014
Newell is replacing the hitch.. Called them this morning. By 12 they were fabbing a replacement and by 5 they had it ready to install by 630 in the morn.. Are they awesome or what!!
I had it in the proper configuration to reverse.. The hitch just let go
RE: Hitch break -
rheavn - 03-19-2014
It is good to hear Newell is making your bad experience right. It should give any prospective buyers a good feeling about dealing with Newell on a used coach. If you had purchased your coach from a private party you would be on your own to get the repair.
RE: Hitch break -
Yachts - 03-19-2014
Newell has honored the warranty above and beyond, this is just another example of how well they do things... Richard, I had the pins in the proper position. We think the toad with a steer tag may have been a combination that exacerbated the hitch issue,
RE: Hitch break -
Richard - 03-20-2014
I wasn't implying that you did anything improperly, but I was clearly saying that something about the arrangement put a big side load on the hitch. You may be on to something with the steering tag. I would have someone watch it the next couple of times to see how the trailer toad acts when backing or mount a temp video cam to see whAt is going on. You have an unusual combo with the trailer toad and steerable tag. Again, I am not pointing fingers, You may want to have newell fab some wider side plates to increase the side load strength.
RE: Hitch break -
Yachts - 03-20-2014
I didn't take it that you were, I reread the directions 3 times to make sure I didn't mess up.. Feel very fortunate it happened in the parking lot not on the interstate..
RE: Hitch break -
Ozarkguy - 03-20-2014
Marc,
Is this what you have? Looks like a pretty sturdy rig and the stabilizers appear to help with any side-loads.
RE: Hitch break -
Yachts - 03-20-2014
Yes that's what I have
RE: Hitch break -
ccjohnson - 03-20-2014
May have just been a poor weld. But one definitely needs to keep an eye on the new one just to be sure there is not some other issue going on.
RE: Hitch break -
Yachts - 03-20-2014
I think I have a 30.000 pound hitch now